Services & Submission Process
"We've used EZ Rated on 2 separate occasions at different stages of a product lifecycle - if you need concrete 'human-product interface' feedback to confirm product packaging, assembly and instruction sets - EZ Rated does an excellent and thorough job testing and proving out the good, bad and ugly." ClosetMaid Corp.
Since 1998, clients facing a variety of consumer issues and opportunities have relied on EZ Rated's anthropological evaluation and communication services for their products. Our team has broad, world-class experience in design, manufacturing, marketing, quality, research, standards, and testing.
Click here for a description of services
Click here for the submission process index
Services
Massive resources go into the development and launch of a new product or service. Rather than risk disaster when so much is at stake, offerings should be subjected to robust debugging--based on Joe Average. EZ Rated specializes in refining products and services via our anthropological evaluation processes.
Our proprietary processes select, analyze, and report on consumers who reflect the home or work site setup and first use experience of 90% of the demographic, 90% of the time. If these folks can set up and use your product or service efficiently, "Cost Events" will be minimal (e.g., lost sales, product returns, after sale support, warranty service from negligence, brand damage, and negative referrals, etc.).
EZ Rated is responsive to the needs of any project requirement. Upon learning the details of your project, we will quickly prepare a comprehensive quote, complete with a no-hassle satisfaction guarantee. We also offer several prepacked service bundles designed to deliver maximum impact and value for a wide range of needs, such as:
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Flash is a fast, economical, and informative anthropological evaluation. Flash is invaluable in flagging specific recurring errors likely to be made by ordinary consumers attempting to setup and use a new service or device.
Available with either Flash or Product Radar services are concisely edited user sound bites that illuminate consumer/ product interactions, as well as re-testing of proposed solutions.
Click for a summary table of prepackaged services.
EZ Rated's services maximize product investment returns by identifying and addressing the costly issues that fill call centers, drive product returns, and cost sales (click for White Paper). If you would like a detailed proposal for a particular project, please let us know
(contact us).
Submission Process
Submission for Evaluation
To submit a product or service for anthropological evaluation:
Click here for an Adobe Acrobat (*.PDF) version.
Click here for a Rich Text Format (*.RTF) version (MS-Word compatible).
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The evaluation and reporting process takes between 2 and 4 weeks from our date of receipt (rush service is available).
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EZ Rated requires 50% payment with submission--the remainder is due upon the customer's receipt of the deliverables.
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An anthropological evaluation will be conducted and a report of findings will be prepared within the agreed upon time frame.
Ease-of-Use Labeling
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EZ Rated licenses its ease-of-use labeling for a nominal fee for passing products and services.
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Products and services that fail to meet the minimum thresholds for certification are not licensed EZ Rated's ease-of-use labeling--leaving such products and services at a competitive disadvantage as compared to competing units that do carry the ease-of-use labeling.
Contact Us
EZ Rated, Inc.
Yonkers, New York
Toll-Free: 877.380.9545
Toll-Free Fax: 866.588.4044
Email: 4information@EZrated.com
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